We will try to accommodate requests for an early check in or late check out; however, we can only confirm if this is possible 24 hours in advance. If the property is booked back to back with another set of guests, we need to ensure we have enough time to prepare the property.
We can advise the best parking area according to your stay upon booking but you can also find help here: https://en.parkopedia.co.uk/parking/brighton/
We offer a mid-stay clean and linen service for bookings which are over two weeks. This service is at an additional cost, please ask for further information.
Full instructions will be sent 24hrs before your check-in date for security purposes.
Please inform us if you plan to arrive after 8pm.
Check in time is usually between 4pm-8pm as our office closes at 8pm and we will no longer be able to assist with any issues in case you arrive late.
Please make sure that you have all the details you need to check in.
We are unable to make changes to booking dates; they must be requested directly by yourself. Please update the dates of your stay directly on your booking and once received, we can accept the request at our end.
If the number of guests changes, that is fine. We require at least 7 days notice of this.
You cannot book a property on someone else’s behalf, (with some exceptions) We require Airbnb reservations for personal travel to be made by the person who’s going to stay at the listing, as Hosts rely on information in Airbnb profiles, reviews, and other verifications to provide transparency and trust.
Please see this video link below to know how to open the lock box:
www.youtube.com/watchv=CxTyMrXLhtw
We do not charge the security deposit to our guests, we just put a hold on your card for the stated amount and the hold will be released within seven days from your checkout.